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    Finance & AccountingIn-Person HRDA approvedEQF Level 2

    Managing Effective Credit Policy & Debt Collection Methods

    A practical seminar on building and running an effective credit policy — and on the collection techniques that turn sales into cash. Managing credit risk is the cornerstone of a business's survival and profitable growth, especially through periods of economic uncertainty.

    Date
    17 Nov – 18 Nov 2026
    Time
    08:00 – 15:30
    Duration
    11.5 hours
    Location
    Nicosia
    Format
    In-Person
    CPD
    11.5 CPD
    ABOUT THIS SEMINAR

    About this seminar

    In both growth and downturn, managing and measuring credit risk is the cornerstone of a company's survival and profitable growth. Many businesses focus heavily on increasing sales while treating collections as secondary — yet uncollected sales quietly erode profit and threaten viability.

    This practical programme helps managers and their teams understand why credit policy matters, how to apply it consistently, and how to collect what they are owed — even through uncertain and unstable economic periods. It combines method with hands-on case studies drawn from real credit-control and collections situations.

    WHY THIS MATTERS

    Practical relevance for your work

    • Build a credit policy that works — Understand what a credit policy is, how it’s applied, and why it is critical to the business — especially in periods of crisis or rapid growth.
    • Assess customer credit risk — Rank customer credit limits using qualitative, quantitative and commercial data, and apply structured client-assessment procedures.
    • Collect more effectively — Apply proven collection rules and negotiation techniques, and recognise how debtors respond — and how they try to avoid paying.
    WHO SHOULD ATTEND

    Best suited for

    Credit-control managers and team membersFinancial Controllers and accounts staffSales Managers and sales officersCollections officersBanking officersTax-collection officersCustomer-service staffMediation professionals
    OUTCOMES

    What you'll be able to do

    Define credit policy

    what it is, how it's applied, and why it's critical to the business

    Set customer credit limits

    ranked using qualitative, quantitative and commercial data

    Execute collection procedures

    following effective, structured rules for collecting receivables

    Apply core collection skills

    the essential techniques required to collect debt effectively

    Quantify the cost of non-payment

    the impact on both customer and business of sales never collected

    Defend credit policy to management

    justifying its importance — and the cost of not having one — in crisis or rapid growth

    AGENDA

    Seminar curriculum

    01What is credit — the cost of "free" credit & its effect on profit
    02Credit & sales — credit control vs. the sales function
    03Best practices for a sound credit policy & client assessment
    04Best techniques for collecting receivables & negotiation
    05Tools for preventing bad debt (information, collection & credit insurance)
    06Company types & insolvency processes affecting payment behaviour
    TRAINER

    Meet your trainer

    NI
    Nicos Ioannou
    SEMINAR DETAILS

    Dates & logistics

    Schedule

    Day 1
    Tuesday, 17 November 2026
    08:00 – 15:30
    5.8 training hours
    Day 2
    Wednesday, 18 November 2026
    08:00 – 15:30
    5.8 training hours
    Dates: 17 Nov – 18 Nov 2026Time: 08:00 – 15:30Format: In-PersonLocation: NicosiaDuration: 2 days · 11.5 hoursLanguage: GreekCPD: 11.5 CPDEQF: Level 2Capacity: 28 participants

    HRDA funding may be available for eligible employers and participants, subject to the applicable scheme, programme approval and individual eligibility. If the HRDA application is not approved, the remaining programme fee may become payable.

    FAQ

    Frequently asked questions

    Booking open
    Secure your place

    Registration is open for the 17 Nov – 18 Nov 2026 seminar.

    Participation fee: €390 + VAT
    Register now
    HRDA approved

    HRDA funding may be available for eligible employers and participants, subject to the applicable scheme, programme approval and individual eligibility. If the HRDA application is not approved, the remaining programme fee may become payable.

    Certificate of completion included
    HRDA documentation support
    EQF Level 2 — Elementary

    Need help? Contact us

    Ready to register?

    Complete your booking on our registration page — one or several participants, with online payment or invoice.

    Online payment or invoiceHRDA documentation supportGroup bookings supported

    Need this seminar for your organisation?

    We can deliver it privately for your team, on another date and at your premises.

    Request Private Training
    €390
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